Epproach Communications manages full WiFi network, helping retirement community prepare for the future
WILMINGTON, NC – August 11, 2015 — Epproach Communications, a leading provider of scalable, high-capacity WiFi networks, provides a robust, high-end WiFi network for residents and guests of Friends Homes continuing care retirement community in Greensboro, NC. This network serves as a starting point for their move towards electronic records.
The design of the Epproach Communications system places Friends Homes in prime position to move forward in their business plan of transferring to electronic records for the nursing staff. The Epproach system provides a HIPAA-compliant wireless LAN that can broadcast different server set identifications (SSIDs). These SSIDs provide different levels of access to various user groups, meaning that both residents and employees can utilize the same network, while maintaining different levels of access rights.
Future-proofing their business was a key component of the project when the Friends Home management team evaluated different wireless providers.
“Initially, not all residents were asking for WiFi access, but their families and visitors were,” noted Rick Hatch, Director Environmental Service at Friends Homes. “We knew before long this would be a must for our residents as well. Epproach provides dedicated 24×7 support direct to the residents, which frees up our staff to focus on their primary responsibilities of caring for residents. The support the team at Epproach has provided, from installation to service after the fact, has been phenomenal.”
“It’s important to us to provide a total turnkey solution that doesn’t needlessly add additional work for the staff of a property,” stated Marty Hollingsworth, President of Epproach Communications. “With larger communities, residents need to be able to contact us directly, rather than having the property team be the middle man. This allows us to be quick and efficient — it’s a win-win for both parties.”
About Epproach Communications
Epproach Communications is the premier provider of scalable, high-capacity WiFi networks for multiple dwelling units, including retirement communities, resorts, student housing and apartment communities. Epproach provides the latest technology in a total turnkey solution that is tailored to the specific needs of their clients. A proactive, 24×7 support team offers support to staff and direct to end users. For more information visit www.epproach.net or call 910-202-4700.
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