Tired of negative online reviews? Provide your guests with a superior technology experience.
Vacationers flock to luxurious resort properties, campgrounds or marinas to rest, relax, and unwind — but that doesn’t mean they want to disconnect. Fast, reliable internet connection is as much a necessity at resort properties as it is at a student housing property. Community WiFi is one of the most sought-after amenities for vacationers, no matter the location. It has been proven that a successful WiFi solution provides your property with better online reviews as well as increased customer loyalty.
In order to provide your residents with a hassle-free, reliable WiFi solution, your property must be outfitted with the very best networks in the business – courtesy of Epproach Communications.
Wireless internet service has become as common for us as telephones were 25 years ago. Guests simply expect it. The Epproach WiFi has been a delight. There have been no issues, and I don’t have to deal with it at all!
– Dennis Raynor, Manager / Apache Family Campground
WE MANAGE IT - ALL THE TIME.
At a resort property, transactional residents ensure that high-speed, reliable WiFi has to be running smoothly at all times – 365 days out of the year. No owner or manager can – or wants – to serve as a WiFi support technician every day of the year. Let Epproach take that responsibility off of you and your team. We provide a 24/7/365 customer support service that monitors and manages your WiFi networks during every season, allowing you to focus on running the property efficiently.
BULK IS BETTER
Years ago, Bulk WiFi may have been unreliable – but not now. With today’s technology and our 12+ years in the business, we can deliver speeds and connectivity that is beyond your standard individual Internet performance. Residents can stream HD and 4K video, connect via multiple devices at once, and play on any gaming system. We can also provide state-of-the-art outdoor radios that are durable, reliable and designed to match the aesthetic of your community.
Epproach promised to provide the best service for the best price, a smooth transition for our residents and great follow up service. They followed through 100%. After years of frustrating WiFi and disappointing service, Epproach solved all of our WiFi issues. Our experience with Epproach has been amazing, and we are incredibly pleased with every aspect of the service they have provided.
– Bethany Guthrie, Property Manager / Sea Coast Suites
SUPERIOR SERVICE & SUPPORT
The Epproach team is an expert at providing superior customer service and support to senior residents. For nearly 15 years, we’ve served as a leading provider of managed WiFi and Internet for the CCRC space, and throughout that time we’ve honed our style and techniques to provide a service uniquely designed for the senior community.
- 24/7/365 toll-free support line
- On-site technical support and end-user help
- Orientation and training sessions for entire community
- Simple how-to videos, support guides
- Multiple ways to request support
BULK VIDEO SERVICES
Epproach can provide your community with a variety of technology services, including a Bulk Video solution custom designed for the retirement community space. Our solution includes robust channel line-ups with HD video. We also offer availability for box less services as well.
With some of the other WiFi systems, if you have a problem you have to call, wait for a technician to arrive and then solve it. But with Epproach, when we call the technicians already know what the issue is. It is exactly the service we need at our property.
– Butch Puplava, HOA Manager / Hilton Head Harbor RV Resort & Marina
HOAs are busy organizations with lots of moving parts. Streamline your communication with our unified communication platform, under your very own branded App:
- Stay up to date on HOA messages, news, and events
- Hurricane approaching? Send out real-time emergency updates to all your members about inclement weather
- Live remotely? Stay informed on mobile from afar
- Provide units with a digital information packet via App
INTERNET OF THINGS READY
Looking to outfit your community with a state-of-the-art, Smart-enabled service? We can provide your property with a solution that gives you and your residents control of each unit – from anywhere at anytime. Using our mobile smartphone App and its back-end property management dashboard, residents and staff can control their door locks, lights and thermostats from the palm of their hand. Even better: we can integrate with dozens of other IoT devices.
Proof of our superior customer service from all sectors of the industry.
“Epproach’s Managed Wifi has even withstood a hurricane. It’s been a great experience. Everyone can’t believe how good it is. It’s a non-maintenance system, and that’s the one thing we were not used to. We don’t have any problems, and if there is a problem, our customers can call Epproach directly. It’s a really good system that I would absolutely recommend.”
– Butch Puplava, Home Owners Association Manager, Hilton Head Harbor RV Resort
“Wireless internet service has become as common for us as telephones were 25 years ago. Guests simply expect it. The Epproach WiFi has been a delight. There have been no issues, and I don’t have to deal with it at all!”
– Dennis Raynor, Property Manager, Apache Family Campground
“I have always been impressed with this system – it has performed basically error free for nearly 2 years, and it has performed as advertised. Equally important, I have been totally impressed with the support staff. Their attention to details for their customers’ concerns, and their in-depth technical knowledgeable is commendable. HATS OFF to you and your well run company. So nice to deal with an efficient company that addresses the needs of their customers in a fast and efficient manner. “
– Gary Larson, Property Manager, Pine Knoll Townes II
“Epproach promised to provide the best service for the best price, a smooth transition for our residents and great follow up service. They followed through 100%. After YEARS of frustrating Wi-Fi and disappointing service, Epproach solved all of our Wi-Fi issues. Our experience with Epproach has been amazing, and we are incredibly pleased with every aspect of the service they have provided.”
– Bethany Guthrie, Property Manager, Sea Coast Suites
Our clients love Epproach.
Get the experience.
Transform your community.