Shawn Pemberton, Lead Support Technician

As one of the Epproach’s Lead Technicians, Shawn Pemberton is the primary contact for the property sites under his control. His knowledge of installation and control processes enable him to swiftly and efficiently solve any technical issues that may arise.

Shawn resides in the small town of Ramseur, NC and is currently pursuing a BA in Computer Science at Southern New Hampshire University. Before joining the Epproach team, Shawn worked as an installation expert for DirecTv.

Shawn spends his free time with his wife Olivia and son Jasper, either playing video games, board games or honing his woodcarving skills. Having worked for Epproach for several years, Shawn’s says his favorite aspect is “the camaraderie, and how Marty and Jacque make this company feel like a family”.